Shipping policy

Shipping Policy

Where we deliver

We deliver all over Pakistan.

Delivery time

Orders are delivered within 3–4 working days after the order is placed. Working days are Monday to Saturday, excluding public holidays. Remote areas, bad weather, strikes or courier delays may occasionally take longer.

Delivery charges

A flat delivery charge is added at checkout (currently Rs 195 per order).

Payment

Cash on Delivery (COD) is available all over Pakistan. Please keep the exact amount ready when the rider arrives.

Receiving your parcel

Please check your parcel when you receive it. If anything is damaged, missing or wrong, contact us within 2 days of delivery with photos or a video – see our Exchange & Refund Policy.

📞 Phone / WhatsApp: +92 311 7782407, +92 333 249 5394
📨 Email: feedback@twinklestar.com